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Itsfit Lab provides repair service for original owners of our products. If you experience problems with your Itsfit in-ear monitors, need cleaning service or want to re-tune one side, fill in the form below and we’ll reach you in 24 hours.

NOTE: This repair service is not covered by warranty. This means that if a monitor is broken, crashed, dead or damaged due to any subject reasons (weather, wear, tear, accidents, misuse, manipulation, unauthorized modification or bad luck), it will be subjected to repair service. We will access the service fee depending on specific issues that you have.

To expedite the troubleshooting process, it’s important to to be as specific as you can. (Attaching some pictures is highly recommended)